Workforce investigations continue to present challenges for employers in managing employee relations. How employers respond to and investigate internal complaints of harassment, discrimination and other misconduct allegations can have a serious impact both legally and practically, affecting employee morale, productivity and workplace culture.
Failing to conduct an investigation when the employee says that he or she wants to make the employer aware of a concern, but does not want anything done or said about it at this time is not best practice, as if not dealt with it could have consequences later on for the company. You cannot simply listen to concerns and not act. You need to carry out an investigation. With a professional well-structured approach to any allegation a work place investigation can dissolve any potentially volatile situation and restore harmony where there was discord.
Documentation is a critical factor. Right Hand HR can offer you invaluable advice and support in this area. We can support you with the investigation and prepare a report summarizing the results of the investigation and setting forth the conclusions reached.
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